Thank you for shopping with Expedition Travel Goods. We are committed to delivering your travel products safely and efficiently to customers worldwide.
Order Processing
All orders are processed after confirmation by our team. Orders are typically prepared for dispatch within 1 to 3 business days, excluding weekends and public holidays.
Customers will receive confirmation once the order has been successfully processed and prepared for shipment.
Shipping Coverage
Expedition Travel Goods operates worldwide and ships to customers across multiple international locations. Shipping availability may vary depending on the destination and local courier services.
Cash on Delivery
We currently offer Cash on Delivery (COD) as our only payment method. Customers are required to provide accurate shipping and contact information to ensure successful delivery.
Shipping Charges
Shipping costs, if applicable, are calculated based on:
- Delivery destination
- Package size and weight
- Courier service availability
Any applicable shipping fees will be communicated during the order process.
Order Tracking
Where tracking services are available, customers may receive shipment tracking information after dispatch. Tracking updates depend on the shipping carrier and destination country.
Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occasionally occur due to courier issues, customs procedures, weather conditions, or other external factors beyond our control.
If your shipment appears delayed or lost, please contact us at [email protected] so we can assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of ordering. Expedition Travel Goods is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by customers.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery. Customers may be asked to provide photos of the packaging and products for verification purposes.
International Duties and Taxes
Depending on your country or region, customs duties, taxes, or import charges may apply. Customers are responsible for any additional fees imposed by local customs authorities.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Email: [email protected]